Please allow up to three weeks for delivery during the promotional period.

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Frequently Asked Questions

See our Return Policy for return details.

Orders that have not been placed can be modified by making changes to the online order. If you need assistance, please contact Brand Fuel Customer Service at 1-800-319-6778, or email customer service.

All orders will receive an order acknowledgement after the order is placed. If you did not get an email acknowledgement, please contact Brand Fuel Customer Service at 1-800-319-6778, or email customer service. Orders typically ship within 24 hours during the work week. Orders placed on Friday, typically ship on Monday. When orders ship, buyers will receive a tracking number so they can see when and through what method they can expect delivery.

See Cancel / Return / Refund Policy above. For exchanges, please be sure to use the size charts for apparel located on the product page.

See Cancel / Return / Refund Policy above.

Please contact Brand Fuel Customer Service at 1-800-319-6778, or email customer service to review the situation, work with the shipper to find the shipment and possibly to replace your order.

Charges will appear as “Brand Fuel” on your statement. Brand Fuel is the authorized 3rd party merchandising partner for ACS.

Please contact Brand Fuel Customer Service at 1-800-319-6778, or email customer service. Please be sure to have your order #.

We work with Brand Fuel, the authorized 3rd party merchandising partner for ACS to offer a specialty catalog of items such as drinkware, apparel, bags, decals, towels, golf products, desk and computer accessories, executive gifts, hats, as well as wellness and lifestyle items.

You can place an online order by navigating to www.shop.cancer.org.

Yes. Please contact Brand Fuel Customer Service at 1-800-319-6778.

800-319-6778

See our Return Policy for return details.

Orders will delivery based on shipping method chosen, typically within 5 days in US.

There will be discount codes, promotions, and specials run periodically. Currently, we are working on a free freight based on order volume promotion.

8:30am - 5:30pm ET, M-F

Customers receive an automatic response stating their inquiry has been received and that we will respond within 24 hours. Our service team reviews inquiries all day so when there is an urgent need, they can and do prioritize those.

We use Rate Shop for best rates per individual shipment so it could be any of those three.

Yes; these addresses default to USPS as the shipper.